Support.ng
✆ Support.ng Voice

A full phone system, zero phone hardware.

Business numbers, IVR menus, call queues, recording and analytics, answered right in the browser. Every call pops the customer's full history and becomes a ticket automatically.

✓ Browser softphone, no downloads✓ Calls become tickets automatically
🇳🇬 +234 801 234 5678
On call · 00:01:24 · Connected
ECEthan Cole+234 801 234 5678 · VIP
🔇MuteHoldKeypadTransfer
Call via Browser Softphone · Recording on
Live Call QueuesNow
QueueWaitingLongest waitAgents
Sales Support302:15JCWWAO
Technical Support504:38EHSK
Billing & Payments201:42MTRA
General Inquiries100:58DB
☷ Smart routing

Every caller lands with the right person

Route by department, language, customer value, past agent or open ticket. VIPs skip the line, callers hear honest wait times, and anyone can choose a callback instead of holding.

  • Skills and priority-based queues
  • Sticky routing to the agent who knows them
  • Queue callbacks and missed-call recovery
  • Business-hours and holiday call flows
▦ IVR without the pain

Design your call menu like a flowchart

Build IVR flows visually: greetings, menus, speech recognition and AI intent routing. Publish a new version in one click and roll back just as fast. Callers can always say what they need instead of memorizing options.

  • Drag-and-drop menu builder with versioning
  • Text-to-speech prompts or uploaded recordings
  • "Tell us why you're calling" speech intents
  • After-hours and holiday behaviour built in
👋 Welcome Message
1 · Sales2 · Support3 · Billing
0 · Speak to an agent✦ AI answers & routes

A contact centre's power, a startup's setup time

Live in an afternoon, not a quarter.

Numbers that mean business

Nigerian and international numbers, extensions and SIP accounts, provisioned from your dashboard.

Visual IVR builder

Press 1 for sales, press 2 for support. Design call menus visually, publish instantly, roll back any time.

Queues & callbacks

Skills-based queues with position announcements, and callbacks so nobody waits on hold.

Recording & transcription

Every call recorded with consent, transcribed and summarized. Searchable forever.

Supervisor tools

Live wallboard, listen-in, whisper coaching and barge when an agent needs backup.

Voice AI with an exit

An AI agent answers routine calls, verifies customers and books callbacks. A human is always one word away.

Give your business a phone system it can grow into.

Pick a number, build your IVR, answer your first call before lunch.

Get Started FreeBook a Demo