Support infrastructure, one API call away.
Create tickets from your app, stream conversation events to your systems, build your own surfaces on our platform. Everything the console does, the API does.
$ curl -X POST https://api.support.ng/v1/tickets \ -H "Authorization: Bearer sk_live_…" \ -H "Idempotency-Key: 8f3a-42…" \ -d '{ "subject": "Unable to receive OTP", "customer": "cus_842731", "channel": "api", "priority": "high" }' # 201 Created { "id": "tkt_84219", "status": "open", "sla": { "first_response_due": "2026-07-10T13:04:00Z" }, "assignee": null }
Built like the APIs you already respect
Predictable resources, precise errors, no surprises in production.
REST API on OpenAPI
Every resource in the console is a resource in the API: tickets, conversations, customers, calls, knowledge.
Webhooks with replay
Signed deliveries, automatic retries with backoff, full delivery logs and one-click replay.
Sandbox mode
An isolated test workspace with seeded data and test keys. Break things safely.
Scoped API keys
Granular scopes per key, rotation without downtime, per-key usage dashboards.
Idempotency built in
Idempotency keys on every mutating call. Retry without fear of double tickets.
Honest rate limits
Rate-limit headers on every response and generous defaults that scale with your plan.
Start where you're building
API Reference
Every endpoint, parameter and error code, generated from our OpenAPI spec.
Browse →Chat Widget SDK
Embed and theme the widget, identify users, trigger proactive messages.
Install →Webhooks Guide
Subscribe, verify signatures, handle retries and replay failed deliveries.
Read →Sandbox Quickstart
Spin up a test workspace, seed data, and make your first call in 5 minutes.
Start →Ship your first integration today.
Free sandbox, scoped keys, and docs that respect your time.
Get API KeysTalk to an Engineer