Support.ng speaks to your whole stack.
Identity, payments, commerce, messaging, productivity and engineering tools, connected in minutes. And if it has an API, our webhooks and REST API will reach it.
⭐ Own-family first
Team SSO and verified business identity.
Payments and refunds in-conversation.
Marketplace orders beside every ticket.
Enterprise escalation bridge for organisations.
🔐Identity
Single sign-on for your whole team. Verified business identity built in.
Phishing-resistant sign-in enforced across your workspace.
Enterprise identity providers, mapped to Support.ng roles.
₦Payments
Payment status, refunds and payment links, native to the conversation.
Connect Stripe, Paystack or Flutterwave accounts for order and payment lookups.
Reference-matched transfer confirmations surfaced to agents.
🛒Commerce
Orders, deliveries and disputes from FirstBy shops, inline in tickets.
Order lookup, refund initiation and delivery status inside the console.
Connect your WooCommerce store for full customer purchase history.
◧Communication
The channel Nigeria runs on: templates, media and 24-hour windows handled.
Page messages and DMs flow into the same inbox as everything else.
Telegram bots and SMS via your numbers, threaded per customer.
⚙Productivity
SLA alerts, escalations and daily summaries in your channels.
Notifications and approvals without leaving Teams.
Calendar-aware business hours and Drive knowledge sync.
‹›Engineering
Link tickets to issues; customers get notified when the fix ships.
Escalate bugs to engineering with full conversation context.
Production errors open incidents and connect affected customer tickets.
Don't see your tool? Build it in an afternoon.
Open REST API, signed webhooks and SDKs. The integration you need is one endpoint away.
Explore the APIRequest an Integration