Support.ng
◧ Support.ng Chat

Answer customers while they're still on the page.

Beautiful live chat for your website and app. AI-first when you want speed, human when it counts, and every conversation lands in the same inbox as email, WhatsApp and calls.

✓ Under 8KB loader✓ Loads lazily, never slows your site
Acme Support
We reply in a few minutes
You're #1 in the queue · ~40s
Hi! I need help with my order. It hasn't arrived yet.
I'm sorry to hear that, Tunde. I'll be happy to help you check on your order.
Jane · Just now
Thank you!
Can you please share your email or order number?
Send
⚡ Proactive Support

Start the conversation before they give up

Watch for the moments that matter and reach out first. Proactive triggers fire from real behaviour on your site, so help arrives exactly when a customer is stuck.

  • Visitor lingering on your pricing page
  • Checkout or payment failure detected
  • Repeat visits to cancellation pages
  • High-value customer signs in
Pricing page > 60 secondsSend: "Comparing plans? I can help you pick the right one."
Checkout failedSend: "Something went wrong with your payment. Want a hand?"
VIP customer onlineRoute directly to a senior agent with full history.

Chat that carries its weight

Everything from the greeting to the handover, designed end to end.

Your brand, your widget

Colors, logo, position, greetings, dark and light mode. The widget feels like part of your site.

AI answers first

The AI handles common questions instantly and hands over to a human the moment it is unsure.

Visitor context

See the page they are on, their history, orders and past conversations while you type.

Queue position & offline

Honest wait states, queue position, and offline messages that become tickets automatically.

Secure forms

Collect card-safe details, verification info and files through masked, secure in-chat forms.

Escalate to voice

One tap from chat to a callback or a call. The transcript follows the customer everywhere.

Put a real answer one click away.

Paste one line of code on your site and start chatting with customers today.

Get Started FreeBook a Demo