Verification-first support you can show your auditor.
Fintechs and lenders live on trust. Support.ng bakes verification, masking, approval limits and audit trails into every conversation and every call.
Compliance headaches, handled
The risk
Agents can see full card and account numbers while resolving disputes.
With Support.ng
Payment data is masked by default. Agents see the last four digits and nothing more, with every view audited.
The risk
A junior agent approves a refund far above their authority.
With Support.ng
Financial limits and approval chains gate refunds and credits, for human agents and AI alike.
The risk
The regulator asks who accessed a customer record and when.
With Support.ng
Every action writes an immutable audit event: actor, record, before and after, IP and device. Export it on demand.
Built for regulated teams
Customer verification
Identity checks before sensitive actions, in chat, on calls and in the portal.
Recorded voice lines
Consent-first call recording with retention windows you control.
Audit everything
Exportable trails for every view, change and approval across the workspace.
auth.ng sign-in
SSO, passkeys and MFA for every agent seat. No shared passwords.