Start free. Scale when you're ready.
No hidden fees. Upgrade anytime. Every plan includes the console, unified inbox and knowledge base.
- Up to 50 tickets / month
- AI chatbot
- Live chat widget
- Basic reporting
- 1 team member
- Unlimited tickets
- Advanced ticketing & SLA
- Automation & AI
- WhatsApp & integrations
- Up to 5 team members
- Everything in Pro
- Trained human support team
- Ticket handling by experts
- SLA & priority support
- Dedicated account manager
Compare every tier
Free, Starter, Growth, Scale and Enterprise. Business + Human Support is Growth plus the managed human add-on below.
| Feature | Free | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|---|
| Monthly price | ₦0 | ₦8,000 | ₦15,000 | ₦45,000 | Custom |
| Agents included | 2 | 5 | 15 | 50 | Custom |
| Conversations / month | 200 | 2,000 | 10,000 | 50,000 | Custom |
| Email + live chat channels | ✓ | ✓ | ✓ | ✓ | ✓ |
| WhatsApp channel | · | ✓ | ✓ | ✓ | ✓ |
| Voice & Cloud PBX | · | · | Add-on | ✓ | ✓ |
| AI chatbot & suggestions | Basic | ✓ | ✓ | ✓ | ✓ |
| AI autonomous mode | · | · | ✓ | ✓ | ✓ |
| Automations | 3 recipes | 10 | Unlimited | Unlimited | Unlimited |
| SLA management | · | Basic | ✓ | ✓ | ✓ |
| Multiple brands | · | · | ✓ | ✓ | ✓ |
| Customer portal & help centre | · | ✓ | ✓ | ✓ | ✓ |
| Quality assurance & workforce | · | · | · | ✓ | ✓ |
| Audit log export & advanced security | · | · | · | ✓ | ✓ |
| API access | Read-only | ✓ | ✓ | ✓ | High-volume |
| Support | Community | Standard | Priority | Priority | Dedicated team |
Your support team, staffed by us
Pricing depends on the pod you need. Pick a shape and we'll confirm a quote after discovery.
Usage add-ons
Frequently asked questions
Yes. Upgrades apply immediately with prorated billing, and downgrades take effect at the start of your next billing cycle. Your data is never lost when you change plans.
A conversation is a ticket, chat, email thread, WhatsApp session or call thread with one customer. Internal notes, agent collaboration and AI suggestions never count against your limit.
We learn your business through the Brand Brain, train and certify agents on your products and policies, run a shadow period, then launch under your brand with quality reviews every month.
Nigerian cards and bank transfer through Paystack and Flutterwave, in Naira. US Dollar billing is available on Scale and Enterprise for international teams.
Every paid plan starts with a 14-day trial with full features. No credit card is required to start, and you can fall back to the Free plan whenever you like.
Data is encrypted at rest and in transit, isolated per workspace with row-level security. Enterprise customers can discuss data-location and retention requirements with our team.