Support infrastructure for serious scale.
Banks, telcos, logistics networks and marketplaces run support as core infrastructure. Support.ng Enterprise is built for that weight: custom SLAs, dedicated pods and compliance you can show your regulator.
Dedicated infrastructure
Private runtime options and isolated resources for regulated, high-volume workloads.
Custom SLA
Response and resolution targets written around your business, with penalties you can hold us to.
SSO & SAML Roadmap
auth.ng single sign-on today. SAML and enterprise identity federation on the roadmap.
Dedicated Support Pods
Named agents, team lead, QA reviewer and account success manager who know your products cold.
Data-location options
Discuss retention windows, residency preferences and deletion guarantees with our team.
White-glove onboarding
Guided discovery, Brand Brain buildout, migration from your current helpdesk, and launch support.
Compliance pack
Audit log exports, processor lists, security questionnaires answered, and NDPA / GDPR documentation.
High-volume API
Raised rate limits, webhook throughput guarantees and a sandbox that mirrors production.
Support.ng powers support across the Bolrach family of platforms.
Let's design your support operation
Tell us your volumes, channels and compliance needs. We'll come back with an architecture and a number.
Talk to our team